Warranty Account

About Jetson Care

Jetson Care is the #1 Jetson Factory Authorized Repair center in the USA! As the manufacturer’s authorized repair center, our repair team is comprised of experts in all Jetson products. We have the most up-to-date info on how to fix your product and only use original equipment manufacturer (OEM) parts - never generic parts - to complete repairs. We complete repairs both during your product’s 1 year original OEM warranty, as well as out of warranty repairs once that period is over.

Why Jetson Care?

All Jetson hoverboards or electric scooters sold in the USA in need of repair are dispatched to our repair center. Using a Jetson Factory Authorized Service Center, like Jetson Care, is crucial to the long term use and care for your product. At time of claim your product will receive the most up to date service by our capable Jetson repair team who have the most extensive knowledge on all things Jetson. Our team also has information about current product recalls, common repair issues, and product trends.

Repair Process

Jetson Care is dedicated to customer satisfaction.

1. Transparency

You will be contacted and kept up-to-date by a reputable staff member informing you of estimates and the time needed to complete repairs

2. Guarantees

You will be automatically qualified for the 30-day Rework Policy on all Repairs

3. Quality Assurance

You will be contacted and kept up-to-date by a reputable staff member informing you of estimates and the time needed to complete repairs

Jetson Care is also where you can turn if you’d like to insure your
Jetson item once the original coverage ends.
File Out of Warranty Claim

Thanks For Using Jetson Care

May you have many years of enjoyment with your Jetson
product and thank you for choosing Jetson Care. Ride on!

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